Why aren't my social media accounts linked automatically?

When you try to link your social media accounts (like Instagram or TikTok) to your artist profile and notice that the change doesn't reflect immediately, don't worry, this is not an error.

To maintain data integrity, we rely on connections with multiple platforms (Spotify, YouTube, Apple Music, etc.). Sometimes, linking cannot be done automatically for the following reasons:

1. Use of different email addresses: If the email you used to register your Spotify for Artists, Official Artist Channel on YouTube, or Instagram is different, the system cannot match them automatically with absolute certainty.
2. Emerging digital presence: If you are an emerging artist or your profile is very new, our data providers might not have indexed all your information and links on the web yet.
3. Recent username (handle) changes: If you recently changed your @ on Instagram or TikTok, search engines can take weeks to update that data.

What happens when I click "Request linking"?

Your request enters a manual verification queue managed by our support team. We take care of:

• Reviewing the link you provided.
• Confirming it belongs to your official profile.
• Manually updating it in our database.

This process can take a little time, but we assure you that your links were successfully submitted, and our team is already working on approving them. Thank you for your patience!